Question 1

What's the difference between the Grove and the Pines?

Accepted Answer

Cherry Grove and Fire Island Pines are two distinct neighboring communities.

Question 2

Why don't you do posters in Cherry Grove?

Accepted Answer

Cherry Grove does not permit poster advertising, so our poster packages are Pines-only. Flyers are still delivered door-to-door in both communities.

Question 3

Can you design it for me?

Accepted Answer

No. All graphics must be submitted print-ready, so you'll need your artwork ready before placing an order.

Question 4

What file format do you need?

Accepted Answer

PDF, PNG, or JPG. See our File Specs page for exact dimensions and bleed requirements.

Question 5

What happens if it rains?

Accepted Answer

If weather prevents safe distribution on Wednesday, your job is completed as soon as possible within the same week. We do not offer refunds for weather delays.

Question 6

How do I know it was delivered?

Accepted Answer

Our local crew hand-delivers to every door on your scheduled Wednesday, and we'll confirm with you once the job is complete.

Question 7

When's my cutoff?

Accepted Answer

Print-ready files are due by Sunday at 5:00pm Eastern for that week's Wednesday distribution. Holiday weeks close earlier — check the Distribution Calendar.

Frequently Asked Questions

Common questions